cubmichigan

Utility Performance Report cover

CUB of Michigan Releases 2022 Utility Performance Report

This year utility customers in Detroit protested shabby treatment by DTE. Lawmakers said the problem of unaccountable utility companies is big enough that consumers need more protection and introduced bills to create new laws that would penalize utilities and compensate customers for long power outages. Is the service from Michigan’s utilities really that bad? Are these reactions exaggerations? For

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Press Release: New Annual Report Shows Michigan Utilities Low Ranking on Key Measures of Reliability and Affordability

Michigan utilities continue to lag behind utilities in the rest of the country and offer less reliable service to customers at a higher price, the Citizens Utility Board (CUB) of Michigan’s newly-released 2022 Utility Performance Report reveals. This summer saw more severe power outages, but also an inspiring response from utility customers, particularly customers of

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Energy bill

Beware Prepay Programs Put Forth By DTE (And Other Utilities)

DTE wants to sign up customers for a new (voluntary) program in which they would prepay for electricity, and then face near immediate shutoff if the money they put in runs out. Fortunately, an administrative law judge has agreed with testimony filed by CUB and the Michigan Department of Attorney General and recommended that the Michigan Public

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